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FURRY & FINE · LEGAL

Privacy Policy

Last updated: 21 October 2026

Furry & Fine (“we,” “our,” or “us”) respects your privacy. This policy explains how information may be collected, used, disclosed, and protected when you visit furryandfine.com, contact us, or purchase our digital pet-care resources.

1. Information We Collect

Depending on how you use our website, we may collect:

  • Contact information: such as your name and email address when you contact us or voluntarily subscribe to communications.
  • Purchase information: information associated with an order, such as the product purchased, transaction status, and order reference.
  • Technical information: such as IP address, browser type, device information, referring pages, and website usage data.
  • Communications: the information you choose to include in emails or support requests.

Please do not send sensitive personal information unless it is necessary for your enquiry.

2. How We Use Information

We may use information to operate and maintain our website, process or support purchases, deliver requested resources, respond to enquiries, improve our content, prevent fraud or misuse, understand website performance, measure marketing effectiveness, and comply with applicable legal obligations.

3. Cookies and Analytics

Our website or its service providers may use cookies and similar technologies to support website functionality, understand visitor activity, and measure advertising performance.

We may use Google Analytics for website measurement and Meta Pixel for advertising measurement or related marketing purposes if these tools are enabled. These services may collect information about browser activity and interactions with our website according to their own policies and settings.

Where required by applicable law, we will seek consent before using non-essential cookies or tracking technologies. You can also review your browser’s cookie settings. Blocking certain cookies may affect website functionality.

4. Payments and Third-Party Services

We use third-party services to support checkout, payment processing, and delivery of our digital products. Depending on the transaction and the services enabled, these may include Payhip and Razorpay.

These providers may collect or process information needed to complete transactions, confirm payment status, provide access to purchased products, prevent fraud, and meet applicable legal obligations. Their own privacy policies and terms may also apply to their processing of your information.

We may also rely on website hosting, security, analytics, email, or other service providers where needed to operate our business. These providers may process relevant information on our behalf or under their own privacy terms.

5. Marketing Communications

We may send marketing emails if you choose to subscribe and where permitted by law. You can unsubscribe using the link in a marketing email, where available, or contact us at support@furryandfine.com. We may still send necessary messages relating to a purchase or support request.

6. When Information May Be Shared

We do not sell personal information to third parties for money. We may share relevant information with service providers, payment or checkout partners, professional advisers, authorities where legally required, or parties involved in protecting our legal rights and website security.

7. Data Retention and Security

We retain information for as long as reasonably necessary for the purposes described in this policy, including customer support, recordkeeping, security, and legal compliance. We use reasonable safeguards, but no online transmission or storage system can be guaranteed to be completely secure.

8. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or information about the use of your personal data, or to withdraw consent where processing is based on consent. Some records may need to be retained for legal or legitimate business reasons.

To make a privacy request, email us using the contact details below. We may need to verify your identity before responding.

9. Children’s Privacy

Our website and digital products are intended for adults, including pet owners and caregivers. We do not knowingly seek to collect personal information directly from children without appropriate authorisation. If you believe a child has provided personal information to us, please contact us.

10. International Visitors

Your information may be processed in countries other than the country where you live, depending on the service providers involved. Where required, we will use appropriate measures for such processing.

11. Changes to This Policy

We may update this policy to reflect changes to our website, services, or legal obligations. The updated version will be published on this page with a revised date.

12. Contact Us

For questions about this policy or your personal information, contact:

Furry & Fine
Website: furryandfine.com
Email: support@furryandfine.com